Payment can be made via VISA ,MASTERCARD, or PayPal.
We use PayPal processing system, the safest way purchasing online. Please note: You do not have to have a PayPal account in order to make a purchase, you can pay with any international card.
Orders are shipped within 14-21 business days, due to handmade work. You will get a shipping confirmation email with tracking number at the shipping day. Orders are shipped from Israel with registered air mail using a tracking code.
Shipping with regular registered air mail from Israel usually take 1-3 weeks. Express shipping takes 3-7 delivery days.
Delivery times are estimated, delay may occur by post, custom or holiday.
Customs Duty is a tariff or tax imposed on goods when transported across international borders. The purpose of Customs Duty is to protect each country's economy, residents, jobs, environment, etc differs from country to country. You can verify the fee's at your country's customs website. It is the buyer responsibility to pay any taxes that customs might claim.
Currently we still do not offer coupon codes on our website products,
we will in the future.
Return or exchange the item within 14 days of receiving the item.
Items must be unworn/unused and in original condition and packaging.
Shipping cost will not be returned, and it is the buyer's responsibility to pay for the return shipping costs. As the item is safely returned to Orion Geek Jewelry, a refund will be made via PayPal, excluding shipping fee.
Please measure the wanted finger size in order for us to resize your ring. It is best to measure your hand at a jewelry store or at any jeweler.
send us an email with the wanted size at: orionsfactory@gmail.com and send us your item. Please follow the shipping instructions carefully:
Add a note inside to your parcel with your order info, order number, full name and the wanted size.
Ship it with regular registered air mail with tracking number.
Ship to: Sheshet Hayamim 4, Bat Yam, Israel
Yes, you can shower with our 14K Gold Jewelry without fear,
we do not recommend showering with silver jewelry.
A custom order usually is devided to two payment installments, the first to start working, the other when thework is finished. In the process we offervarious sketches and 3D - Renders until we choose the perfect model for you.
We accompany you throughout all the way from the desgin to finished product and are taking all the steps alongside with you to provide you with the most high quality product.
We currently accept only custom orders made of 14K Gold.
Not as of today, Our Studio is located in Bat Yam, Israel but we currently own an Etsy and this online shop.
Our Website is intended currently stricly for our main collections and all the products offered on it are made of 14K gold, while in our Etsy you can find the same pieces as here, as well as other Fanart of ours made of silver.
Our jewelry is made of 14K Gold, it comes stamped with both the material value as well as our marking\Some Jewelry in our Etsy are made of Silver (925)