Orders over 300$ are shipped via Express mail for free.
Gold Items are shipped in D2D Shipping services within 2-3 days of the shipping by the price of 67$. The parcel is recieved by hand by a curior and requires a hand signature. The customer must note his phone number when buying Gold Items.
All orders are shipped with a tracking number - please keep track in case of customs delays / other. Delivery times are estimated, delay may occur by post, custom or holiday.

Orders over 500$ are shipped via Express mail for free.
Gold Items are shipped in D2D Shipping services within 2-3 days of the shipping by the price of 67$. The parcel is recieved by hand by a curior and requires a hand signature. The customer must note his phone number when buying Gold Items.
All orders are shipped with a tracking number - please keep track in case of customs delays / other. Delivery times are estimated, delay may occur by post, custom or holiday.

PLEASE NOTE: There is no option to return items that sent to Australia and New Zealand

Got the wrong size?
We will resize it once FREE OF CHARGE
let us know at: Orionsfactory@gmail.com

Ship it with regular registered air mail with tracking number.
Please let us know as soon as the item is shipped and it's tracking number so we will anticipate it and claim it properly.

PLEASE NOTE: Shipping the item back to you is with and additional fee of 15-60$ Depending on the type of item and its Materials, as well the shipping type.

Besides wrong size exchanges, we also replace items if they are defective or damaged.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original
method of payment, within 72 hours.

PLEASE NOTE: Due to the fact that our jewelry are made to order, refunds aren't full, and are given minus 5% off of the item's full price.
Refund on items made of Gold Items are given minus 12% off of the item's full price.
Refund is given excluding shipping fee.

Custom orders, such as engravings and custom designs requests CANNOT be refunded.
Rushed order and expedited production and shipping fees will not be refunded.

Only regularly priced items may be refunded,
unfortunately sale items CANNOT be refunded.

We, Orion Jewelry, Do not represent, nor are sponsored by, or endorsed by any of the gaming labels that our fanart revolves around. We do not create or claim to be official merchandise brands for any other brand.
We are an individual brand that creates fine geek jewelry out of love and passion for the genre and its community.
All rights belong to their respected creators, we just take inspiration and make fine fanart work and are also fans of these fandoms.